This Privacy Policy explains how Bali Dream Properties (“Company”, “We”, “Us”, or “Our”) collects, uses, stores,
and discloses your personal information when you visit or use our website and services.
It also informs you of your privacy rights and the legal protections available to you under applicable laws
of Indonesia and international regulations, including GDPR, CCPA, and PDPA.

By using our website and services, you agree to the collection and use of information in accordance with this Privacy Policy.

Interpretation and Definitions
Interpretation
Capitalized words have the meanings set out in the definitions below. The same meaning applies whether the term is used in singular or plural form.

Definitions
– Account – a unique profile created for you to access certain parts of our website or services.
– Affiliate – an entity that directly or indirectly controls, is controlled by, or is under common control with the Company.
– Cookies – small files stored on your device that help us improve your experience on the website.
– Country – Republic of Indonesia.
– Device – any internet-enabled device such as a computer, smartphone, or tablet.
– Personal Data – any information that can identify you as an individual.
– Service – the Bali Dream Properties website and related services.
– Service Provider – third-party companies or individuals who process data on our behalf, such as CRM providers, marketing platforms, and analytics tools.
– Usage Data – data collected automatically during your use of the website, such as IP address, browser type, pages visited, and time spent on the site.
– You – the individual or legal entity accessing our services.

Data We Collect
1. Personal Data
We may collect:
– Name and surname
– Email address
– Messenger contacts (WhatsApp, Telegram)
– Inquiry details about property
– Any documents or information provided for real estate transactions

2. Usage Data
Automatically collected information includes:
– IP address and device details
– Browser type and version
– Pages visited, time and date of visit, time spent on each page
– Device identifiers and operating system details

Tracking Technologies and Cookies
We use cookies, pixels, and similar technologies to:
– Improve website performance and user experience
– Track marketing campaign results
– Remember your language and location preferences

You can disable cookies in your browser settings, but some features may not work properly.

How We Use Your Data
We process Personal Data to:
– Respond to inquiries and provide property information
– Facilitate property transactions, contracts, and reservations
– Send updates, offers, and relevant news (with your consent)
– Analyze website performance and marketing campaigns
– Comply with legal obligations under Indonesian and international law

Data Sharing
We may share your Personal Data with:
– CRM and communication tools (Kommo, WhatsApp API, Telegram Bot)
– Marketing platforms (Meta, Google Ads)
– Partner real estate agencies
– Legal and notary partners for contract preparation
– Law enforcement if required by law

Data Retention
We store Personal Data for no longer than 5 years or until you withdraw your consent, unless longer storage is required by law.

International Data Transfers
Your data may be processed in other countries where our partners and service providers operate, with safeguards in place to ensure adequate protection.

Your Rights
You have the right to:
– Request access to your Personal Data
– Request correction or deletion
– Withdraw consent to data processing
– File a complaint with a relevant data protection authority

Security
We apply technical and organizational measures to protect your data, but no method of transmission over the internet is completely secure.

Children’s Privacy
Our services are not intended for individuals under 18 years old in the context of property transactions.
We do not knowingly collect data from minors without parental consent.

Links to Other Websites
Our website may contain links to third-party websites. We are not responsible for their content or privacy practices.

Changes to This Policy
We may update this Privacy Policy periodically. Updates will be posted on this page with the “Last updated” date revised.

Contact Us
If you have any questions about this Privacy Policy, you can contact us:
By email: office@bali-dream-properties.com
Address: Jalan Nakula B8, Desa/Kelurahan Legian, Kec. Kuta, Kab. Badung, Provinsi Bali, Indonesia